There is nothing new about Business Process Outsourcing (BPO). In the last couple of years, many American and European countries have shifted thousands of hi-tech jobs to Asia, the reason behind which is obvious.  It is the combination of cheap labour and talent that has pushed the global firms to shift their base e.g. to India. But now the wide gap between the US and Asia is gradually narrowing, which only means that the cost saving of sending work overseas is also diminishing. Does it mean that the surge in companies going to India,...
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