It´s time for a consumer revolt against companies that use 0870 service numbers, writes Financial Times journalist David Baker.These numbers generally cost more than a normal telephone call, with companies sharing the extra income with the telephone-company. This might be justified if the caller is getting a genuine service. But what if you want to contact a company to make a complaint or to get a quote? "It´s like [the supermarket] Sainsbury´s charging an entrance fee," writes Baker. Consumers also waste expensive minutes listening to...
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